How to buy/bid from Yahoo Japan?
Yahoo Japan is the Japan’s largest online auction site with more than 5 million items sold daily. Individuals and stores offer new or used items for all budgets.
HOYOYO Help you to bid on Yahoo Japan.
Easily Buying from Japan:
How can I know if the seller has set the bottom bidding price?
Japan YAHOO Bidding:
In the bidding page
※ 「現在の価格」は最低落札価格に達していません。
That means the seller has the bottom price for the item: at the ending time the price did not meet the bottom price,
the highest bidder will show 〝なし〞 which means no one won the bid!
If the price exceeds the bottom price set by the seller,
※ 「現在の価格」は最低落札価格に達していません。This line will disappear, the highest bidder’s name will be shown the highest bidding place.
How do I increase the price?
Prior to the closing of the product, go to the “Bidding” item in the user center bidding order and select “Change Price” and fill in the maximum bid amount.
※ Account must remain sufficient balance to increase the price difference.
When I win an auction, can I give up the item if I change my mind?
No, once an item successful bid, the order is not able to cancel. It’s a way to protect the interests and integrity of Japanese Yahoo sellers and future guests.
Can HOYOYO do purchase on Yahoo Japan and send it to Worldwide?
Of course, This is what HOYOYO Proxy Japan Online Shopping doing.We used by countless people that not living in Japan to buy from all Japan Online Store. There’s normally this origin web store do not provide shipped overseas.
Can Hoyoyo ask questions to the seller on behalf of me?
Of course YES! HOYOYO provide these services for FREE. You can leave a remark when you check out your orders. Your remark question that it will handle with our buyer. However, if seller reject the negotiation HOYOYO will email to inform customer. Additional, after you place an order with remark you can also contact us at HOYOYO Messenger provide us Goods code to double confirm with us and speed up your order.
Should also pay attention to the below notices:
1. Please try not to ask the seller “How much is his / her bottom price?” Or request to bargain with sellers. Due to the cultural conditions, more than 99% of Japanese sellers are not open to bargain. Even though we asked for you, mostly will get replies like “please bid” or “please enjoy the fun of bidding,”.
2. Avoid asking subjective questions, such as is it new? Is it easy to use? As everyone’s aesthetics and definition can be different, so please kindly refer to the product pictures or descriptions of the product condition, which is the most useful method to protect your rights.
The winner item price is lower than the maximum bid amount, will the extra prepayment return to me?
Extra prepayment will be returned to your account on Hoyoyo after the bid ends. You may check the bill record in “My Orders”.
How long does it take to receive my item after the bid close?
Seller usually contact Hoyoyo for payment and shipping methods within 2 days after the bidding closed. Regularly, seller is able to ship within 3–5 days. When parcels arrived at Japan warehouse, client can pick the delivery methods and checkout for the international logistic fees.
Therefore, all bidding items regularly take 3–40 working days (depends on the logistic services selected by customer) Some sellers on Yahoo or Mercari are home-based individuals, they may not able to reply message and ship out items promptly, so arrival may take longer than usual bid. (above shipping duration's are estimated data, shipping arrangement may vary)
When I received customer service / buyer notice, must I reply?
Yes, individuals are responsible to answer seller’s questions for confirming product specifications or relevant transaction details. When customers received the email or notice from customer service notice should reply within 48 hours, or else the order will be treated as agree to cancel. If there is any cancellation fees as the seller requests, the cost will be automatically deducted from the customer’s account, please kindly take note.
If I find the shipping fee is too expensive, can I cancel the transaction or pay for the garbage collection fee to abandon the goods?
No, all the products that have been successfully purchased will not be refunded and canceled. If individual insist to abandon the goods, the handling fee for the disposal will be charged according to the regulations in Japan. Once individual disclaims the possession of the goods, he/ she will not be held liable for any compensation in the future.
How to translate Japanese website to other’s Language?
Mostly Japan website is only display in Japanese. Actually there was a trick can translate and display whole pages in language you would like. Is a simple step to work on it, just install Google Translate will do. It can automatically translate all Japanese site into the language that you prefer.
How to pay?
HOYOYO accept PayPal and for some country we have provided the own country bank transfer and payment gateways.
Feel free to message us for more inquiries~
Can I purchase from other Japanese websites besides Yahoo, Mercari and Rakuten?
Yes, we can purchase from the vast majority of the site, or you may provide the product URL to confirm with our customer service.
Surprising additional!!!
One of our Malaysia users she share her experience when using HOYOYO on YouTube.
Feel free to watch it ya~ https://www.youtube.com/watch?v=6zY_G4VSaSs